Hastings · Havelock North · Napier
Blocked drain?
We'll blast it clear.
High-pressure waterblasting that shifts roots, grease and gunk properly — not a quick poke with a rod. Locally owned, straight-up pricing, and 10 years on the tools.
- Weekend emergency callouts
- Price agreed before we start
- Own rebuilt jetter and nozzle set
What we clear
Drain clearing and waterblasting
If water's backing up, pooling or draining slowly, there's a blockage somewhere. A high-pressure waterblaster cuts through what's causing it and scours the pipe wall clean, so it stays clear longer than rodding.
Blocked gully traps & outside drains
The classic Hawke's Bay call-out. Overflowing gully trap, foul smell, water pooling by the wall — usually roots or a solid build-up further down the line.
Tree roots in the line
Roots find the smallest crack and keep coming back. High-pressure cutting clears them out and gives you a proper look at how bad the line is.
Kitchen & laundry waste lines
Fat, grease and detergent scum narrow a pipe until it stops. High-pressure water strips it off the walls rather than punching a hole through it.
Stormwater, sumps & downpipes
Silt, leaves and orchard debris block stormwater lines fast. Worth clearing before the next big Hawke's Bay downpour, not during it.
Rural & lifestyle block lines
Long waste runs out to septic tanks on lifestyle blocks around Havelock North, Bridge Pa and Puketapu. We clear the lines — we don't empty tanks. Travel is included in the call-out.
Scope: we clear and waterblast existing drains. We don't install, alter or repair drains — if the blast reveals a broken, collapsed or root-damaged line, we'll show you what we've found and point you to a licensed drainlayer to fix it.
How it works
No surprises, start to finish
Call or text
Tell Stu what's happening and where. A photo of the drain by text helps a lot — he can often tell you what he's dealing with before he arrives.
Price agreed up front
You get the call-out price, whether it's the hand-clear or the waterblast rate, and the hourly rate after the first hour — before a hose comes off the trailer. If it turns into a bigger job, you hear about it first.
Cleared and checked
We blast it clear, flush the line to make sure it's running properly, tidy up, and tell you honestly whether it's likely to come back.
Pricing
Straight-up, told to you first
Blocked drains are stressful enough without a mystery invoice. There are two call-out prices depending on what the job needs, both including travel and the first hour, and you'll hear which one applies before anyone turns up.
- No charge to talk it through on the phone
- Invoice emailed same day, payable on receipt
Call-out — includes the first hour on site
Rodding and hand clearing — most soft blockages$140 +GST
Tree roots, silt, grease and repeat blockages$210 +GST
Either job, billed in 15-minute increments$110/hr +GST
Soft blockage, cleared by hand inside the hour$140 + GST
Root-blocked gully trap, waterblasted, done in the hour$210 + GST
The same job running two hours$320 + GST
All prices exclude GST. Stu can usually tell from a photo which of the two it'll be, and he'll confirm it with you before he starts — you won't get the waterblast price for a job that didn't need the waterblaster. After-hours and weekend call-outs are charged at a higher rate.
Where we go
Hastings, Napier and wider Hawke's Bay
Based in Hastings and on the road daily. If you're outside these areas, phone anyway — it's usually still a yes.
- Hastings
- Havelock North
- Napier
- Flaxmere
- Clive
- Taradale
- Bay View
- Te Awanga
- Haumoana
- Bridge Pa
- Puketapu
- Waipawa
- Waipukurau
- Otane
- Wider Hawke's Bay
Common questions
Good to know
How soon can you get here?
Most Hastings, Havelock North and Napier jobs are same-day or next-day. If it's an active overflow, phone rather than text and Stu will tell you straight away where he can fit you in.
Do you work weekends?
Mon–Fri 7am to 6pm, plus emergency callouts on weekends. After-hours and weekend work is charged at a higher rate, and Stu will confirm the cost with you before he starts.
What will it cost?
There are two call-out prices, both including travel and the first hour on site. A straightforward blockage cleared by hand is $140 + GST. If it needs the waterblaster — usually tree roots, silt, grease or a drain that keeps blocking — it's $210 + GST. After the first hour it's $110 + GST per hour either way, billed in 15-minute increments. Stu can often tell from a photo which one you're looking at, and he'll confirm it before he starts. After-hours and weekend call-outs are charged at a higher rate.
Why waterblasting instead of a drain snake?
A rod or snake punches a hole through a blockage; the pipe walls stay coated and it usually blocks again. High-pressure water cuts roots and scours grease and silt off the pipe wall, so the line runs at full bore and stays clear longer.
What if the drain is actually broken?
Then blasting it won't fix it, and we'll say so. Installing, altering and repairing drains is restricted work that only a licensed drainlayer can carry out — we'll show you what we've found and point you to someone who can do it properly.
Do you do general plumbing?
No. Tideline is drain clearing and waterblasting only. Sanitary plumbing and drainlaying are restricted trades in New Zealand and must be done by a registered, licensed tradesperson.
How do I pay?
You'll get the invoice by email the same day, with bank transfer details. Payment is due on the date of issue. If you need something different, talk to Stu before he starts.
Who's turning up
You'll be dealing with Stu
Stu Macmillan has spent ten years on the tools around Hawke's Bay. Tideline is his own outfit — he owns the vehicle and the gear, he answers the phone himself, and he's the one who turns up at your place.
The waterblaster has been rebuilt with a new motor and carries a full set of jetting nozzles, so he can match the head to the blockage — root cutters for tree roots, flushing heads for silt and grease. No call centre, no subcontractor you've never spoken to, and no waiting on hire gear to come free.
Get it sorted today
Phone Stu, or text a photo of the problem and he'll come back to you.
Plumbers, property managers and agents: Stu takes referral work for blocked drains across Hawke's Bay. Phone or text and he'll deal with your client directly.